Subscribing to a topic to receive an email alert
Posted: Thu Sep 06, 2018 4:30 pm
EDIT 23/09/2018: the operation of the subscribe button has been corrected by the latest update and the button moved into it's own box above and below a post window. Ignore most of the text below.
I have a suspicion that getting an email when someone replies to a topic you have subscribed to isn't working properly. If you subscribe, you don't have to keep logging in to the forum to see if someone has replied to a topic you are interested in. You can subscribe to any topic even if you didn't start it. I've searched the phpBB support forum and there are hundreds of posts about subscribe topic. If there is a problem, I can't do anything about it.
EDIT: I think the button is working the wrong way round. If you open any topic and click the spanner icon you may see that the subscribe box is already checked when it shouldn't be as the default is Off. Uncheck this box, confirm Yes in the popup that you do want to subscribe, then ignore the error pop up. Then go to User Control Panel, Overview, Manage Subscriptions and you should see that the chosen topic is in the Watch list.
In User Control Panel, Board Preferences, Edit Notification Options , make sure the box in the column for Email for "Someone replies to a topic to which you are subscribed" is checked. You should only receive emails for newer replies (not your own).
EDIT 2: The above method works. I've received an email about a reply by someone to another topic I subscribed to.
I have a suspicion that getting an email when someone replies to a topic you have subscribed to isn't working properly. If you subscribe, you don't have to keep logging in to the forum to see if someone has replied to a topic you are interested in. You can subscribe to any topic even if you didn't start it. I've searched the phpBB support forum and there are hundreds of posts about subscribe topic. If there is a problem, I can't do anything about it.
EDIT: I think the button is working the wrong way round. If you open any topic and click the spanner icon you may see that the subscribe box is already checked when it shouldn't be as the default is Off. Uncheck this box, confirm Yes in the popup that you do want to subscribe, then ignore the error pop up. Then go to User Control Panel, Overview, Manage Subscriptions and you should see that the chosen topic is in the Watch list.
In User Control Panel, Board Preferences, Edit Notification Options , make sure the box in the column for Email for "Someone replies to a topic to which you are subscribed" is checked. You should only receive emails for newer replies (not your own).
EDIT 2: The above method works. I've received an email about a reply by someone to another topic I subscribed to.