Membership Details WARNING

grahamemmett
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Location: Northwich, Cheshire

Re: Membership Details WARNING

Post by grahamemmett » Thu May 10, 2018 11:29 pm

Hi Colin

No information has been passed to any third party, it is being collated by me.

The logic for the change is as follows:
The current method of managing the membership is onerous (2 days a week) for a volunteer.
The current system provides very little management information as everything is done manually.
The current system is not transparent.
Because there’s no fixed renewal date it’s hard to have confidence in the cash flow.
It’s actually hard work to join the club as it’s all done on paper.
We are in breach of data protection rules in the way we store credit card details.
As only one person can operate the current system when they are away on holiday, sick, working or just want a day to themselves, then no membership processing goes on.
The current volunteers expressed a desire to retire after 20 years.

The proposed solution would use Internet technology which would allow much of the work to be automated and members can ‘self serve’ by renewing online.
New members can join online.
This will both reduce the workload and provide an easy way to pay the membership fee.
The fixed renewal date coinciding with the club’s financial year means we will know what money we have to manage on for the year.
The system will not store any credit card information so members are at less risk of having there information stolen.
The members can view and edit their own information meeting one of the new data protection regulations.
A great deal of management information will be available and the directors can act on that information.
The idea behind outsourcing to a specialist company is that it’s not just one person running the operation, the telephone is answered during business hours, we benefit from their experience and understanding of the market and they have specialist computer systems already in place.

I know you feel frustrated as you haven’t been told any detail but that’s what a board of directors is for - you don’t need me to tell you that. The members vote to elect the directors to run the club in the way the directors decide is the best way. We can’t have a referendum on every decision, you have to trust the directors the club elected to do their best.

Change is hard but we’ve not moved an inch in ten years. Now it’s all come at once and it’s painful. But it’s here and we are going to have to deal with it.
Graham Emmett
Northwich, Cheshire
DB18 1949 LCV522 (Yes that one with the P100s)

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Re: Membership Details WARNING

Post by Warsash 2 » Fri May 11, 2018 11:28 am

Hi Graham
The point I am trying to make is the high handed approach to members and threating to throw them out of the club if they do not pay up within by the end of June even when like me they have paid up to December. This is contrary to the articles of association which can not be altered without a membership vote. The fact that the carbel know running the club seems to have no idea how to deal with volunteers and have forced two of the longest serving board members to resign speaks volumes for the way forward. I would expect there to be a reduction in members if not a break up of the club unless the board starts to treat members properly and like grown ups and sticks to the Articles of Association. I suspect that not many members of the new board have even seen the Articles let alone read them.
Regards

Colin

Petelang
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Re: Membership Details WARNING

Post by Petelang » Fri May 11, 2018 2:50 pm

Colin, everyone was invited to the AGM, where the whole issue was clearly explained. You could have come along and been properly informed. It's not good taking an attitude like you have. The club has been pushed into making changes along with thousands of others by new legislation. The board are all volunteers who give their time, and lots of it it seems, and it was clear it's a thankless task enough without some members calling them bullies. The excessive hours of work put in by the existing membership secretary and his wife was a startling example that it's just not manageable the "old way" any longer. There was quite a bit of criping about the accounts at the meeting but strange, when asked for volunteers to be treasurer you could sweat the silence.
If you think you can do better, best get to the next AGM and stand up and be counted.
I went to the meeting and found it extremely insightful and clear why changes had to be forthcoming. A great deal of time was taken to explore questions to a deep degree. No one was excluded and no issues were dodged.
You will doubtless ALL be fully advised of the outcome of the AGM and the questions which were put and addressed. The minutes are always published, just not at the snap of your fingers.
You can always write to the board members or call to get an explanation. They are, at the end of the day, just Daimler enthusiasts, the same as you and I and are not some corporation out to get something for themselves.
You also had the discussion topics set out in the DM before the AGM and had the chance to air grievances by proxy.
No good moaning if you can't be bothered to get involved.
Peter
Peter Langridge
Cloud Nine Classic Weddings, Nottingham.

grahamemmett
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Location: Northwich, Cheshire

Re: Membership Details WARNING

Post by grahamemmett » Fri May 11, 2018 3:52 pm

Thank you Peter, I wasn't there but it's good to know that the ideas were fully discussed.

Colin - nobody is going to be thrown out of the club. I've already said that the sentence is badly worded. Your membership will last until it's paid up but you will be asked to pay a supplement next month to extend your membership until the end of May 2019 at which time you'll be asked for a 12 months subscription which will start 1st June 2019.
There is no threat or high-handedness intended, just trying to get the membership moving to adopt something new - and quickly.
Graham Emmett
Northwich, Cheshire
DB18 1949 LCV522 (Yes that one with the P100s)

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watkindj
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Re: Membership Details WARNING

Post by watkindj » Fri May 11, 2018 4:27 pm

I concur with what Peter says as I attended the AGM also, and Grahams response re the membership renewals, I was in the middle of response below but took to long to reply :roll:

It states in the Magazine that the June membership will be pro rata to what has already been paid and subs already paid are taken into account.

The club Members elected the current board and those that don't agree need to attend and raise their views at an AGM when things are discussed and board members appointed as it is for every member to attend and express their views.

Its the members who elected the current board, no point now complaining about these problems that have made long standing members resign their posts of which their are several, and with good reason. The system is old and needed to be modified to comply with GPDR.

I personally would want a board that was unified and discussed proposed actions and unanimously agreed the way forward, if no agreement can be reached then ask the members for their view, but it would appear only a small percentage of members actaully vote for the board appointments and that some individuals are making choices on behalf of the board and implementing them. (soapbox rant over)
Cheers, Darren in South Cambridgeshire

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John-B
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Re: Membership Details WARNING

Post by John-B » Fri May 11, 2018 4:34 pm

I'm locking this topic now, I think it's gone far enough.
Edit - OK, after a request I will reopen this topic, but I still think it was getting a bit too personal, with talk of bullying, and also that most arguments on both sides had been exhaustively stated, so please try to avoid any tit for tat arguments.

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Re: Membership Details WARNING

Post by Warsash 2 » Sat May 12, 2018 11:46 am

Hi Peter
I was the treasure of the club for 6 years and my wife and I did the Merchandising and the NEC for more years so I have more than a passing knowledge of what it takes to be a volunteer with the club. When I took over the club was heading for bankruptcy due to lack of financial control. I did manage to turn the club fortunes around and build up the reserves to an acceptable level. Unfortunately for me I had heart failure which made the job more difficult and then there was the lack of support from various members of the then board I had to give it up. Margaret had a similar problem with the Merchandising which made us withdraw from club duties except for manning the annual Beaulieu stand with Bob & Kath. I have known Bob & Kath and Andrew and Helen for a good number of years and find their resignations particularly worrying as they have all put a great amount of effort into the club well in excess of their Board room duties. I find it odd that Bob & Kath, who know most about the duties and requirements of members when it comes to administering it, were not consulted in the drawing up of the current proposals but were given them as a 'fait accompli'. So perhaps you would to reconsider your tirade against me and it may have been better to get your facts right before making the post. My non attendance at the AGM was due to being bed ridden with a severe back problem and the best part of a 400 mile round trip. I trust John that this is acceptable to you as a moderator but feel I had to but right the unwarranted personal attack on me.
Colin

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John-B
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Re: Membership Details WARNING

Post by John-B » Sat May 12, 2018 4:58 pm

The best thing for us to do now is to wait until the new management has actually started and then report in a new topic.

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